United Way-Cumberland County is a non profit organization in Fayetteville, NC. Open: Mon–Thu 8:00 AM – 5:00 PM; Fri 8:00 AM – 12:00 PM; Sat–Sun Closed. Phone: (910) 483-1179. Average rating is 4.6 stars from 9 reviews. Website: http://www.unitedway-cc.org/.
United Way-Cumberland County
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Group of volunteers promoting United Way with colorful cards. — United Way-Cumberland County
4.6 9 reviews Today Closed

Connecting Cumberland County to Real Help

Raising resources, funding programs, and linking Fayetteville neighbors to the services they need most.

About Us

When a Cumberland County family hits a wall, whether it's a gap in food access, a child who hasn't yet discovered reading, or an adult navigating a crisis they've never faced before, United Way of Cumberland County is often the first call that leads to the right answer. From their office on Dick Street in Fayetteville, the organization works as both a funder and a connector: raising money from the community, investing it through grants to local direct-service agencies, and pointing people toward the exact help they need through the NC 2-1-1 information and referral service.

This isn't a place that simply collects donations and moves on. United Way of Cumberland County conducts community needs assessments to understand where the gaps actually are, then strategically directs resources toward closing them. That means literacy programs, youth development, emergency food and shelter support, and leadership training, all grounded in what Cumberland County residents genuinely face. Rated 4.6 out of 5 by the people they've served, the organization has earned a reputation as a reliable first step when someone doesn't know where to turn.

The work here is collaborative by design. By partnering with local agencies rather than duplicating their efforts, United Way of Cumberland County stretches every donated dollar further and ensures that help reaches people through organizations already embedded in the community.

What We Offer

The organization's core work is connecting resources to need. Through NC 2-1-1, residents can reach a free information and referral service that links callers to health and human service programs across the region. It's a practical, immediate tool for anyone who isn't sure where to start.

On the funding side, United Way of Cumberland County administers several grant programs, including the Partnership Program Funding, the Youth Growth Stock Trust, and the Emergency Food & Shelter Program, directing dollars to local agencies doing direct service work. The Dolly Parton Imagination Library brings free monthly books to enrolled children, building early literacy from the ground up. The Cumberland County Literacy Council extends that commitment to adult learners. A Leadership Development Program invests in the people who will carry the community forward.

For businesses and employers, the organization coordinates workplace giving campaigns and corporate sponsorship programs, making it straightforward for companies to invest in Cumberland County's well-being. Volunteers are also welcomed and matched to meaningful opportunities throughout the year.

Why Choose Us

Rated 4.6 out of 5 by community members who've relied on their referrals and programs firsthand.
NC 2-1-1 connects Cumberland County residents to hundreds of health and human service resources with a single call.
Grant programs like the Youth Growth Stock Trust and Emergency Food & Shelter Program put funding directly into local agency hands.
The Dolly Parton Imagination Library delivers free books to enrolled children every month, building lifelong readers.
Workplace giving campaigns make corporate community investment simple, trackable, and locally impactful.
Community needs assessments ensure every dollar is directed where Cumberland County actually needs it most.

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Take a look at our space and what we have to offer

“This is a wonderful organization dedicated to support literacy and many other programs in Cumberland County.”

— Aurora Crowell

What Our Customers Say

Don't just take our word for it - hear from our satisfied customers

Click to Rate & Review This Business ✍️
⭐⭐⭐
5 years ago
"They do more referrals than direct assistance for things like rent, utilities, food, clothing. Great for getting in contact with organizations or agencies that offer that type of assistance OR you can simply call 211 for the same thing."
— Supreme Truth
⭐⭐⭐⭐⭐
9 years ago
"This is a wonderful organization dedicated to support literacy and many other programs in Cumberland County."
— Aurora Crowell
⭐⭐⭐⭐⭐
8 years ago
"Excellent place to obtain locations of resources."
— Dan Frazier
⭐⭐⭐⭐⭐
5 years ago
"Very helpful organization for the community."
— Jeremy Williams
⭐⭐⭐⭐
6 months ago
— John Thomas (Thor89)

Frequently Asked Questions

Does United Way of Cumberland County provide direct financial assistance?

United Way of Cumberland County primarily raises and invests resources through partner agencies and grant programs rather than providing direct individual assistance. However, through NC 2-1-1, they can connect you to local organizations that do offer help with rent, utilities, food, clothing, and more.

What is NC 2-1-1 and how do I use it?

NC 2-1-1 is a free statewide information and referral service. By dialing 2-1-1, Cumberland County residents can speak with someone who will help identify local health and human service resources matched to their specific situation.

How can my child enroll in the Dolly Parton Imagination Library?

The Dolly Parton Imagination Library sends free, age-appropriate books to enrolled children each month. Contact United Way of Cumberland County directly or visit their website at unitedway-cc.org to learn about enrollment for children in Cumberland County.

How can my business get involved through workplace giving?

United Way of Cumberland County coordinates workplace giving campaigns and corporate sponsorship programs that allow employers to engage employees in community investment. Reach out through their website to learn how to set up a campaign for your organization.

What are your office hours?

The office at 321 Dick Street, Suite 107, Fayetteville, NC is open Monday through Thursday from 8:00 AM to 5:00 PM and Friday from 8:00 AM to 12:00 PM. The office is closed Saturday and Sunday.

How does United Way of Cumberland County decide which programs to fund?

The organization conducts community needs assessments to identify priority health and human service gaps in Cumberland County, then directs grant funding through programs like the Partnership Program Funding and Emergency Food & Shelter Program to local agencies best positioned to address those needs.

Can I volunteer with United Way of Cumberland County?

Yes. United Way of Cumberland County actively coordinates volunteer opportunities throughout the year. Visit unitedway-cc.org to explore current openings and find a way to contribute to the community.

Hours of Operation

Closed · Opens Monday at 8:00 AM
Monday 8:00 AM – 5:00 PM
Tuesday 8:00 AM – 5:00 PM
Wednesday 8:00 AM – 5:00 PM
Thursday 8:00 AM – 5:00 PM
Friday 8:00 AM – 12:00 PM
Saturday Closed
Sunday Today Closed

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